Shipping and delivery

Shipping & Delivery

• Processing Time: We carefully package all orders within 1–3 business days.
• Estimated Delivery: Once shipped, your Maria Silk Aqua Shield products typically arrive within 3–5 business days (depending on your location).
• Tracking: You will receive a tracking number via email as soon as your order is on its way.

Returns & Exchanges

• Safety First: Due to the nature of skincare and hygiene standards, we cannot accept returns on opened or used products.
• Damaged Items: If your order arrives damaged, please contact us within 48 hours with a date, packaging, and all relevant photos that indicate the issue, and we will happily send a replacement.
• Questions? Reach out to us at [email protected]. and we will get back to you within 24 hours.